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We compared results against the equivalent search on Medicare.gov. Based on this analysis, two initial areas of investment could improve the decision-making experience for beneficiaries within the constraints of the existing model. If you're interested in help navigating your options, a representative will provide you with a free, no-obligation consultation. During the past several years, CMS has made significant strides to improve the beneficiary experience and the breadth of resources and tools available to understand Medicare and beneficiaries’ options. These efforts, with continued and direct patient and user feedback, should continue as more beneficiaries rely on online tools for information and guidance. To round out the analysis, it was important to seek the beneficiary perspective about the Medicare choice model. The patient advocates with whom we spoke agreed that agents have a role in guiding Medicare choice. In particular, knowledgeable agents can provide meaningful ...